Ethiopian Insurance Corporation has conducted two days seminar with major clients of the Corporation from Dec.20-21, 2017 at the corporation%u2019s auditorium.
The two days seminar focused on principles of insurance policies provided by the corporation and the improvement of the relationships between the organization and its customers.
On the seminar opening & Closing speech were delivered by Ato Netsanet Lemessa, CEO of Ethiopian insurance corporation. In his speech, Ato Netsanet stated that the corporation conducts the seminar every year to discuss on principles and practice of insurance and risk management, gives an understanding on the corporation%u2019s insurance covers both on life and non life insurances, and gets feedback from customers on its service.
At the end of the seminar, during discussion session, issues about the insurance service that the customers faced were raised. Accordingly, the raised questions and suggestions were getting response and clarifications from respective district directors and mangers. Finally Ato Netsanet Lemessa, CEO of Ethiopian insurance corporation, closed the seminar by confirming that the service will be improved by deploying new human resource structure development system and by using existing software appropriately.
On the seminar 66 participants have been drawn from govement and non govement organizations and individuals from private sector were attending the seminar.
Ethiopian Insurance Corporation conducts such seminars in Addis Ababa and regional cities in order to create awareness about the insurance service and its benefits.